Non Clinical

Medical Secretary

NHS medical secretaries make sure that our frontline staff are able to dedicate their time to patient care while our personal assistants support our senior leaders.

You will get the training you need to do the job. This includes an introduction to the department, how to use the IT and phone equipment and the procedures to follow. You may also have training in customer care.

You may be offered the chance to take qualifications such as NVQs or those from:

• the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR)
• the British Society of Medical Secretaries and Administrators (BSMSA)

Some medical secretaries/personal assistants become members of AMSPAR or BSMSA. Both AMSPAR and BSMSA offer training, online forums and newsletters so staff can network with others doing the same type of work

Source: https://www.healthcareers.nhs.uk/explore-roles/wider-healthcare-team/roles-wider-healthcare-team/administration/medical-secretarypersonal-assistant

WKEN recently facilitated 3 Diabetes PLT events, 1 of which was for the non-clinical teams; the agenda for this event is below for reference.

The resources for these sessions can be found in the Members Area of this website, so if you haven’t already signed up, please do so. The link to this is at the top right of the screen.

Details of future events will be uploaded in due course